Trinity Church of England High School
Faith in the City Value in People Excellence in Education
Saturday 4th September 2010 (school re-opens for pupils on Tuesday 7th September) | email | e-Learning
Parent Access to ePortal
We are pleased to announce that Trinity High School now provides ePortal access to parents.
ePortal allows parents to find up-to-date information concerning their child's attendance, punctuality, behaviour, and academic progress.
Getting Started
- Click the 'Continue to ePortal Login Page' link on the right
- You should then see a Secure Login page, with boxes to enter a username and password. Enter the generic username and password you have been given and make sure the 'Group' is set to [1. Eportal].
- You should then see the ePortal login screen. You now need to enter your unique username and password to continue.
Download the 'Getting Started With ePortal' Helpsheet (105kB PDF Document)
Login to ePortal
Continue to ePortal Login Page
ePortal for parents has been tested on the most popular web browsers, including Firefox, Internet Explorer (version 7.0+), Safari, Google Chrome, and Opera.
Frequently Asked Questions
Where can I get more help ?
We cannot help with any computer or browser problems that you may experience. For any ePortal related problems, you can:
- Download the 'Getting Started With ePortal' Helpsheet (105kB PDF Document)
- Send an email to eportal@trinityhigh.com with details of your help request
Due to the large number of parents using the system, we are unable to offer telephone support for ePortal. We can only respond to queries sent to the email address above.
Individual Education Plans (IEPS)
We are pleased to announce that IEPs are now available to parents. We apologise for any inconvenience caused.
Does this service cost parents anything?
No. Parent access to ePortal is a free service provided by the school as part of our commitment to engage and empower parents.
Why do I have to log in twice ?
The first login is a generic one that applies to all parents. This gives you initial access to the school network. Should we ever need to protect the school network from unauthorised access, we can turn this access off with one click.
The second login is specific to you, and is tied to your child's record in the school database.
How do I change my password ?
At the moment there is no way to change your password directly in ePortal. We are examining ways to make this possible and will be in touch with you when we have more information
What does all the information in ePortal mean?
For an explanation of the information you can expect to see in ePortal:
Download the 'What Information can I see in ePortal' Helpsheet
(48kB PDF Document)
For an explanation of the various codes that are used in the Behaviour Management section please refer to the following documents:
